Dashboard
Intake summary for the last 30 days
Quick Access
Total intakes
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Last 30 days
IVR calls
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Voice channel
WhatsApp
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Messaging channel
Web form
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QR / online form
By channel
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By outcome
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Analytics
Daily intake trends
Daily intake volume
Clinics
Registered service locations — clinic IDs must match what callers enter on IVR and WhatsApp.
| Clinic ID | Name | Region | Routing Group | SLA | |
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Integrations
Connect your CRM so service tickets are routed automatically.
CRM Type
Optional — defaults to 100.
Generate in HubSpot → Settings → Integrations → Private Apps.
Optional — defaults to 0 (default pipeline).
Optional — defaults to first stage.
Optional — your Eagle division/site code.
OmniHub will POST a normalised JSON intake payload to this URL on every new service request.
Optional — sent as the
Authorization header.Optional dot-path to extract the ticket ID from the response (e.g.
data.id or result.ticket_id).
Service requests will still be processed and alerts sent — tickets will receive a synthetic reference ID. Select a CRM above to enable full ticket creation.
Account Profile
Your clinic details and subscription
Clinic details
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Subscription
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